Terms and conditions of use

Designer Maria LiOr studio 

Business certificate no. XR228904-1 since 2010

Address: Pilies str. 18 -4, Vilnius 01123, Lithuania

Phone: +37068573141

E-mail: info@onlyhandmadejewelry.com

 

Boutiques:

“Sapokliak salonas” Stikliu str. 6, Vilnius 01403, Lithuania www.sapokliaksalonas.lt, LLC “Lauvija”, company code: 302787201

“Sapokliak salonas” Laisves al. 89, Kaunas 44297, Lithuania

www.sapokliak.lt

All goods are supplied in accordance with the following Terms & Conditions.

Payment

PayPal is the only accepted form of payment. Also you can pay with debit or credit card using PayPal guest checkout service.

Full payment is expected at time of purchase. If payment is not paid within 24 hours the sale will be cancelled.

Once payment clears, we will email you to confirm your order and give you shipping information. If you have any questions or do not hear from us within 24 hours after the purchase, please contact me ASAP at info@onlyhandmadejewelry.com

  

Shipping:

**Please** ensure your shipping address matches the PayPal shipping address. If you would like to ship to a different address, please let me know in the "message to seller" note during checkout. Only Handmade Jewelry is not responsible for errors in shipping due incorrect shipping addresses.

As jewelry is handmade, please allow 1–6 business days to ship your order after the payment has been received. We also accept RUSH orders for those who find us in the last few weeks before their wedding. Please leave me a note during checkout and we will make your order priority (to ship in 2–3 business days). We will do our best to make your order out as soon as possible.

You will be notified via email when your order ships. 

All orders will be shipped via Air Mail, first class, priority registered mail, which includes a track number and signature on delivery:

  •              to European Union – approx.. 5-9 business days.
  •              to Europe — approx.. 6–10 business days.
  •              to North America (US, Canada..) — approx. 7–14business days.
  •              to Oceania (Australia  and etc.)— approx. 14–24 business days.
  •              to Asia – approx.. 14-30 business days.
  •              to South America – approx.. 14-30 business days.

Usually Air Mail, first class, priority registered mail arrives 99 % on time, but we cannot guarantee for post office delays in different countries. We provide best to our knowledge shipping times, but to be safe please add few business days to be sure that you will receive it on time. Please be informed that there is no possibility to track your order step by step. 

DHL shipping – RUSH orders:

  •              to European Union — 1–3 business days
  •              to Europe – 3-4 business days
  •              to North America (US, Canada) — 2–4 business days
  •              to Oceania (Australia and etc.) — 3–5 business days
  •              Other counties — please contact us.

***HOLIDAY SHIPPING DATES ***

Please remember that mail often takes longer around a holiday season. Please place your orders early to give me enough time to make and ship your goodies!  During a holiday season, international shipping may take up to 4 weeks.

Please note that shipping fees (outside the Europe Union) do not include any CUSTOM or IMPORT DUTIES.

Refunds and Exchanges

As jewelry is handmade, all sales are final. Refunds or exchanges are only offered if items are damaged during their shipment or they appear different than described (pictured in photos). In this case, you will be refunded the entire purchase price. Shipment costs will not be refunded. Please contact me within 1 day upon delivery for a refund or exchange. All refunds for returns will be issued as soon as I have the item in hand. Please do not hesitate to contact me with any questions. 

It is possible that the images shown (color) may vary slightly from the actual product. Variations in computer monitors as well as the browser used, etc. are beyond our control. Product images are not to scale.  

All items come wrapped in gift boxes. Jewelry pieces are sealed in plastic inside of the gift boxes to prevent damage during transit. 

We reserve the right to refuse service to anyone. In these cases, we will refund payments in full if payment has been made.

Privacy policy

This privacy policy sets out how Only Handmade Jewelry uses and protects any information that you give us when you use this web site and our products/services. We are committed to ensuring that your privacy is protected and secure.

If you choose to use this web site and our products/services, we may require you to provide contact and identity information including:

  •        Your name, address, email address, and other basic contact information.
  •        Communications and other messages, including correspondence between Only Handmade Jewelry and you.
  •        Non-personally identifiable information that we gather, including your IP address, computer sign-on data, statistics on page views, traffic to and from this web site and individual pages on this web site and data that we may collect through cookies or other means.
  •        General information regarding our products/services you have registered to receive.

We may use your Personal Information to:

  •        Provide our products/services.
  •        Resolve disputes, calculate and collect fees, and troubleshoot problems.
  •        Verify your identity and the information you provide.
  •        Encourage a safe online experience and enforce our terms and conditions.
  •        Improve our products/services and customer experience and inform you about our products/services and updates.
  •        Provide you with information that may affect your use of our products/services.
  •        Communicate marketing and promotional offers to you.

We do not sell or rent your Personal Information to third parties.

This website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites.  

All designs, photography and content, rights reserved © 2015 Only Handmade Jewelry and cannot be used without our permission.

 

Contact us:

If you have any questions or requests, please feel free to contact us and we will be happy to assist you. If you have any questions or do not hear from us within 24-48 hours, please contact me ASAP at info@onlyhandmadejewelry.com

We hope that this part of the wedding planning will be fun for you and will go as smoothly as

possible!

We also accept custom orders, so please feel free to contact us info@onlyhandmadejewelry.com Unfortunately we can accept all custom orders.

For wholesale orders please contact us for more information.